Welcome to TQ&Me — our brand-new staff spotlight series that puts the people behind T.Quality in the spotlight.
From our depots and trade counters to our support teams and sales force, TQ&Me gives you a chance to meet the faces behind the brand. Each edition features a quick Q&A with a different team member, sharing stories, insights, and maybe even a few surprises about life inside and outside of T.Quality.
Whether it’s someone you know or someone new to you, this series is all about celebrating the individuals who keep our business moving.
1. What’s your role at TQ, and what do you actually do day to day?
I’m a Business Development Manager, which means I spend most of my time out on the road meeting with our customers. My role is a mix of nurturing relationships with existing accounts and seeking out new opportunities for growth. I work closely with our sales office team to ensure everything runs smoothly behind the scenes, so our customers always get the service they expect.
2. What do you enjoy most about working here?
Without a doubt, it’s the face-to-face interaction with customers. I enjoy getting to know the people behind the businesses, understanding their challenges, and finding ways we can help them succeed. Building those relationships is the most rewarding part of my job.
3. What’s one project or achievement you're really proud of?
I’m particularly proud of being promoted from the sales office to a Business Development Manager. It was a big step in my career and a chance to take on more responsibility, and I’ve really enjoyed growing into the role.
4. What’s something surprising about your career journey?
I actually started at T.Quality as a maternity cover temp in the sales office — my very first job in sales. After the nine months were up, I was kept on to support what was then the fish team. Two years later, I became a Sales Advisor, and a year ago I stepped into my current role as a Business Development Manager. All in all, I’ve been with T.Quality for 15 years, and it’s been quite a journey!
5. What advice would you give to someone just starting in your role or team?
Work hard and be persistent. There’s nothing quite like the feeling of winning new business or knowing you’ve looked after a customer so well that they’re genuinely happy. The effort you put in really does pay off.
6. What do you like to do when you’re not working?
I love spending time with family and friends, enjoying a bit of downtime, and relaxing with my cats.
7. Any fun facts?
I’m a big fan of camping — give me a tent, fresh air, and a campfire, and I’m happy
8. At work, I’m known for…
This might be a better one for my colleagues to answer, but I’d say I’m hardworking, organised, and straight to the point. I’m a team player, but I’m equally comfortable working independently when it’s needed.
Stay tuned for more TQ&Me interviews fortnightly.
