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TQ_Website_-_Guide_to_registering

Thank you for registering your interest in ordering online via our website. Whether you are wishing to order a click and collect or a click and deliver it has never been easier.

Below we will provide you with the simple steps to:

  • Registering an online account (Existing T.Quality customer)
  • Apply for an online account (New customer to T.Quality)
  • Ordering a click and collect as a guest account (New or existing customer to T.Quality)

Registering an online account

If you are an existing T.Quality customer but you haven’t already set up an account please read the following instructions.

Step by step guide

  1. Visit tquality.co.uk
  2. Click the ‘Sign in/Register’ button in the top right-hand corner
  3. Click the orange ‘Register’ button
  4. Complete the simple ‘User Registration form’ and click submit. (Please note you will need your Customer Code/ Account Number to complete this form.)
  5. Wait to receive a verification email to confirm your account has been approved.
  6. Once approved, you can sign into your account and start ordering.

    Apply for an online account

    If you are a new customer to T.Quality you will need to apply for an account. This is so we can set your account up and organize delivery, if this is the method you wish to use.

    Please read the following instructions to help you apply.

    Step by step guide

    1. Visit tquality.co.uk
    2. Click the ‘Sign in/Register’ button in the top right-hand corner
    3. Click the orange ‘Apply’ button
    4. Complete the simple ‘User Registration form’ and click submit. (Please note in the additional information tab please provide as much information about your business as you can such as your location, business type i.e. LTD, PLC.)
    5. Once you have submitted your customer application form one of our Business Development Managers will be in touch to help set up your account.
    6. Once your account is set up you will then need to complete the ‘Register an Online Account’ application form. Instructions can be found above.

    Ordering a click and collect as a guest account

    Need to make a quick click and collect order, forgotten your login details, not a customer or just a member of the general public?

    You can order online using our guest account service.

    Simply visit our ‘Quick Order’ option on our website, pick the products you want and proceed. You will need to provide an email address and a contact phone number to complete your order, but we can have your products ready to collect within 30 minutes.

    Please read the following instructions to help you to apply.

    Step by step guide

    1. Visit tquality.co.uk
    2. Click the ‘Quick Order’ button on our main menu
    3. Search for the products you require and add to your basket.
    4. When finished simply press proceed.
    5. You will then have to provide your postcode so we can direct you to your nearest depot. (Please note once you have provided us with your postcode some products may not be available due to lack of stock at the depot).
    6. When at the checkout simply provide us with your email address and phone number to confirm your order.
    7. Once your order is confirmed please allow 30 minutes for the depot to process it. Additionally please check depot’s opening hours before starting your journey.
    ©2018 T.Quality Ltd | Registered in England and Wales No. 004379914