Our People
T. Quality people... the best in the business.
The key to T. Quality's success is the people that work here. The needs of each customer vary and understanding the needs and helping our customers find the correct product range for their business' is where T. Quality's extensive knowledge and support of our customers through our two sales centres and team of Regional Sales Managers comes in to its own.
All of our staff are requested to undertake an in-depth induction process which aids them in understanding every aspect of the business. High standards of training and personal development ensure that we provide the very best in customer service throughout the business.
To ensure that staff remain focused, we incentivise through several key areas:
Our picking teams are rewarded for the standards of accuracy to keep customer service levels at an optimum.
T. Quality can boast a very low staff turnover and good career development opportunities for all of our staff as well as many comments regarding the friendly atmosphere and support of staff at all depots.
Advisor of the Year
T. Quality would like to congratulate Sue Mann, and runners up Linda Mallen and Gavin Forbes, on winning Advisor of the Year 2009/10.
T. Quality’s key to success has always been its employees, and the needs of each customer vary and understanding these needs and helping our customers to find the right product range for their business, is what T. Quality is best at.
With a vast range of knowledge and experience our sales staff are second to none and it is for this reason T. Quality grant awards for sales advisor of the year - to recognise hard work put in to make T. Quality the Premier Supplier to the Fish & Chip and Fast Food Industry.
Depot of the Year Award
T. Quality would like to congratulate all involved in the Operations Team at our Avonmouth Distribution Centre for winning Depot of the Year 2009/10
T Quality as the Premier Supplier to the Fast food Industry is committed to providing a reliable and efficient delivery service ensuring our customers receive the products they have ordered on time and in the best possible condition. A service we feel is now more important than ever to ensure we support our customers during the current recession.
The Avonmouth teams’ commitment and dedication towards achieving these objectives helped to ensure they were the top performing depot for 2009/10 within the T Quality Distribution Network a feat which has resulted in them being awarded the accolade of Depot of the Year in recognition of their efforts.